Eazygraph is an Greek-Australian owned and operated company based in Athens that provides services to cover a wide range of web design, graphic design and digital strategy.
Eazygraph Digital Agency | Privacy Policy
These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by Eazygraph Digital Agency.
These are the standard terms and conditions for Website Design and Development and apply to all contracts and all work undertaken by Eazygraph Digital Agency for its clients.
A 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. The remaining 50% shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.
The 50% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. The deposit is not refundable if the development work has been started and you terminate the contract through no fault of ours.
You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.
Where you fail to supply materials, and that prevents the progress of the work, we have the right to invoice you for any part or parts of the work already completed.
We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.
Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged at the rate of 50.00 Euros per hour.
Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases.
It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process.
On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved.
Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.
If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.
Upon completion of the 7-day review period, we will invoice you for the 50% balance of the project.
You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trade marks, or any other material that you supply to us to include in your website or web applications.
You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.
Once you have paid us in full for our work we grant to you a license to use the website and its related software and contents for the life of the website.
We do not guarantee any specific position in search engine results for your website. We perform basic search engine optimisation according to current best practice.
We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.
We reserve the right to subcontract any services that we have agreed to perform for you as we see fit.
We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.
You agree to reimburse us for any requested expenses which do not form part of our proposal including but not limited to the purchase of templates, third party software, stock photographs, fonts, domain name registration, web hosting or comparable expenses.
You are responsible for maintaining your own backups with respect to your website and we will not be liable for restoring any client data or client websites except to the extent that such data loss arises out of a negligent act or omission by us.
We will supply to you account credentials for domain name registration and/or web hosting that we purchased on your behalf when you reimburse us for any expenses that we have incurred.
By using current versions of well supported content management systems, we endeavour to ensure that the web sites we create are compatible with all current modern web browsers such as the most recent versions of Internet Explorer, Firefox, Google Chrome and Safari.
Third party extensions, where used, may not have the same level of support for all browsers. Where appropriate we will substitute alternative extensions or implement other solutions, on a best effort basis, where any incompatibilities are found.
Eazygraph Digital Agency may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Eazygraph Digital Agency. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.
Eazygraph Digital Agency may purchase hosting on behalf of the Client. Payment and renewal of hosting is the responsibility of the Client. The loss, cancellation or otherwise of the hosting brought about by non or late payment is not the responsibility of Eazygraph Digital Agency . The Client should keep a record of the due dates for payment to ensure that payment is received in good time.
Eazygraph Digital Agency cannot accept responsibility for any alterations caused by a third party like other digital agencies occurring to the Client’s pages once installed. Such alterations include, but are not limited to additions, modifications or deletions.
Eazygraph Digital Agency cannot accept responsibility for any alterations caused by WordPress, themes, plugins update. Make sure you check compatibility of each before you update. Such alterations include, but are not limited to additions, modifications or deletions.
A link to Eazygraph Digital Agency appears in either small type or by a small graphic at the bottom of your website. If a client requests that the design credit be removed or modified, a nominal fee of 10% of the total development charges will be applied. When total development and design charges are less than 1000 Euros , a fixed fee of 200 Euros will be applied.
The design of your website is under copyright and license from Eazygraph Digital Agency for use by yourself. You are prohibited from selling, replicating or reproducing any of the design of your website without written permission by our agency.
All Eazygraph Digital Agency services may be used for lawful purposes only. You agree to indemnify and hold EAzY GRAPH digital agency harmless from any claims resulting from your use of our service that damages you or any other party.
This agreement shall be governed in all respects by the laws of Greece. The parties irrevocably submit to the jurisdiction of the courts of Greece.
Regards,
Eazygraph team